Questions about Shipping
- How much are the shipping costs?
- Can I send my order to a deviating delivery address?
- When can I expect delivery of my order?
- How can I monitor the status of my shipment?
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How much are the shipping costs?
Ground Shipping is free for orders over $75. For orders below $75, we charge a fee of $5.95 USD for shipping and handling costs within the United States. Returns are free of charge for you.
Ground $5.95
3 Day Air $9.95
2 Day Air $12.95
Next Day Air $14.95Please note that Fragrances can only be shipped via Ground Shipping.
Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
Orders with expedited shipping must be placed prior to 2:00 pm EST.
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Can I send my order to a deviating delivery address?
We will deliver to any address in the United States, but may (depending on the type of purchase) require a signature at delivery.
A delivery address that deviates from your home address is not a problem. You can also specify your office address or a military address as the delivery address.
Please note that orders for the Swiss Army Knives, Cutlery, Fashion and Fragrance product categories are eligible to ship to these locations. Items in the Travel Gear product category may only be shipped to addresses within the continental United States.
Unfortunately, due to carrier restrictions we are unable to ship to PO, APO or FPO boxes at this time. Please ensure your shipping address has a valid street address.
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When can I expect delivery of my order?
Please give our distribution centers 48 hours to process and ship your order.
Delivery time will vary based on shipping method.
Please note that weekends and holidays will affect the delivery time. We guarantee the timely delivery of your order to our shipping partner Fedex.
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How can I monitor the status of my shipment?
In the shipping confirmation, you will find the package number that you can use to track the shipment via Fedex shipment tracking. Registered customers will find a link to the order tracking number under “My Orders”.