Victorinox 5-year warranty

Victorinox Swiss Army watches purchased from authorized retailers are eligible for the manufacturer’s three-year limited warranty – which has been extended to five years for purchases effective January 1, 2019.

Proof of purchase

Note: Please save your store receipt as proof of purchase, as you will need it to demonstrate your warranty coverage. Our warranty only applies to products that were purchased from an authorised Victorinox store or retailer. The warranty period starts from the date of the original purchase. Any repairs carried out will restore the intended functionality. While repairs will be carried out professionally, we cannot guarantee the preservation of the original appearance. This warranty gives you certain rights and you may also have other rights, which may vary from state to state or between different European countries. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

After five years

Victorinox AG offers high-quality service at a reasonable price to customers with a product where the warranty period has expired. If the customer’s product is “beyond repair”, Victorinox AG will suggest alternative options. Customers are requested to contact their local service centre for information on maintenance and the options for shipping their product.

At your service, anytime

To find a service/repair center nearby, please use our Repair Centre Finder.