Terms and Conditions

Please read these terms and conditions (“Terms of Use”) carefully as they apply to your access and/or use of any information, materials or features/functions included on this website and any pages thereof (“Site”). By accessing and browsing this Site, you accept, without limitation or qualification, these Terms of Use and acknowledge your agreement with and your understanding of these Terms of Use. If you do not agree and accept, without limitation or qualification, these Terms of Use, please exit this Site.

This Site is owned and operated by Victorinox AG (“Company”), an entity incorporated in Switzerland. These Terms of Use are subject to amendments and changes at any time at the Company’s sole discretion. Ensure to check these Terms of Use each time you access and/or use this Site, since any updated version applies to your access and/or use of this Site.

1. Local Access Restrictions

The Site is not directed to any person in any jurisdiction where (by reason of that person's nationality, residence, citizenship or otherwise) the publication or availability of the Site and its content is contradictory to local laws or regulations. Persons with respect of whom such restrictions or prohibitions apply must not access or use this Site. By accessing or using this Site you do so on your own initiative and you are solely responsible for compliance with the applicable local laws and regulations.

2. General Disclaimer

While the company uses reasonable efforts to include accurate and up to date information on this site, the company makes no warranties of any kind, neither expressed nor implied, with respect to the content of the site which is provided "as is" and “as available”. All warranties, including but not limited, implied warranties of merchantability and fitness for a particular purpose, are disclaimed. no representation or warranty is made regarding accuracy, completeness, reliability of the material, functionality, links, or communications and no representation or warranty as to defects or errors or correction of the same, communication interruptions or interceptions or loss of data, or the absence of viruses or other harmful components are made.

In no event shall the Company, nor any of its subsidiaries or affiliates, be liable to any party for any cost or damages, including any direct, indirect, special, incidental, or consequential damages, arising out of or in connection with the access or use of, or the inability to access or use, this Site or any of its functions or features, including in connection with any browsing or downloading of any information, data, text, images, or other material accessible through this Site or any website linked to or linking into this Site.

The information and features/functions contained on this Site are provided for your informational and educational convenience only. Accordingly, no liability whatsoever is assumed for any use or misuse of such information. Users of this Site should consult their professional advisors with respect to their personal circumstances. Please also check any disclaimers on or in respect of specific documents on the Site.

3. No Offer

The information published on this Site is just for information purposes and does not constitute a solicitation, recommendation, advice, offer, invitation or any other service to purchase products or enter into any kind of transaction. For information about any specific product and/or country please visit the respective website.

4. Changes

While the Company has tried to accurately display shapes and colors of the products, the actual colors you see mostly depend on your monitor and could be inaccurate. The Company reserves the right to make technical or aesthetic changes on the models shown on this Site. The Company might also change the available products in the stores. The Company also reserve the right to make technical and visual changes to the structure and content of this Site at any time.

5. Intellectual Property Rights

The logo “Cross & Shield”, Victorinox® and Swiss Army® are registered trademarks of the Company and its subsidiaries. The Company owns further trademarks. logos, designs, products, information and all copyrights, and other intellectual property or proprietary rights contained on or used in connection with the Site which may not be copied, reproduced, posted, transmitted, modified or distributed, in whole or in part, in any form (electronic or written) without the prior written consent of the owner of such materials or a legal right to do so.

The downloading or printing of any materials of this Site will not result in the transfer, explicit or implied, of any rights. You may, however, download or print any pages from this Site for personal, non-commercial use only, provided you do not remove any copyright or other proprietary right notice.

The copyright in some documents and other material available on this Site belongs to third parties and such documents and other material have been produced on this Site with the permission of the third party copyright owners. You must check copyright notices on or in respect of such documents or material. All rights not granted under these Terms of Use are reserved by the Company.

The links from this Site to other websites are provided for your information and convenience only.

The Company does not assume any liability or responsibility for its content and operation or any damages or loss you may suffer arising out of access to a third party website or any website linking into this Site. The Company does not review or monitor such links. Some websites may be outside your country and subject to different terms and rules.

7. Cookies and Google Analytics Disclaimer

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computer and stored on your computer’s hard drive. Cookies allow the Company to understand how you clicked to the Company’s Site and what pages you click on during your visit to this Site.

This Site uses cookies, and inter alia, Google Analytics, a web analytics service of Google Inc. ("Google"). Google Analytics uses so-called “cookies” or text files, which are stored on your computer, making it possible to analyze website traffic by the users. Information generated by cookies with the user details (including your IP address) is transferred to a Google server in the USA where it is also stored. Google will process this data to evaluate your use of this Site, compile reports about this Site’s activity on behalf of the Company and deliver other services connected with website and Internet use. Google will also forward this data, if applicable, to third parties, insofar as this is legally required or if these third parties use the supplied data on behalf of Google. Under no circumstances will Google use your IP address in connection with other data supplied by Google. You can prevent Web cookies from installing by adjusting your browser settings. However, please be informed that in this case you may not be able to make full use of all functions available on this Site. By using this Site, you agree to Google’s analysis of your data, acquired as previously described, and for the purpose previously mentioned. As a user of this Site you hereby agree that the operators of this Site, contractors, representatives, partner companies, executives, senior managers, employees and partners accept no liability in connection with the collection, provision, processing and evaluation of the above-mentioned data. In addition, no compensation claims whatsoever can be enforced against these natural and legal persons.

8. Privacy policy statement for the use of Facebook plugins (“Like button”)

Social plugins from the Facebook network, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated on this Site. You can identify the Facebook plugins by the Facebook logo or the “Like button” on this Site. For an overview of Facebook plugins, please visit: https://developers.facebook.com/docs/plugins

Whenever you visit this Site, a direct connection is established via the plugin between your web browser and the Facebook server. Facebook is then notified that your IP address has visited this Site. If you click the Facebook “Like button” while you are logged into your Facebook account, you can link our web content with your Facebook profile. This enables Facebook to verify your visit to the web pages on your user account.

As the Site provider, the Company wishes to point out that it has no knowledge of the content of the transferred data and of how Facebook uses it. For more information about this, please refer to the Facebook privacy statement. If you do not want Facebook to be able to assign your visit to our Site to your Facebook user account, please log out of your Facebook user account.

9. Data processing by YouTube

Various web pages at www.victorinox.com contain embedded videos on YouTube.

www.victorinox.com only enables connection to YouTube. YouTube is a service offered by Google Inc. Please refer to the privacy policy information at YouTube for details about the purpose and scope of data collection and use by Google as well as your rights and privacy setting options as a YouTube customer.

10. Privacy and Data Protection

The Privacy and data protection policy applicable to this Site is provided under the Privacy Policy

11. Submissions to this Site

All contributions, including but not limited to all notes, suggestions, creative ideas, graphics, comments, announcements, lists, data, concepts and other information (“Information”), that you send, disclose, submit or offer to this Site by e-mail or other means will not be considered confidential or proprietary and shall become property of the Company. The Company reserves the right to use all or part of this Information as it sees fit. By sending such Information to the Company you agree to grant the Company all necessary rights, if any, or license to use, reproduce, distribute, modify, and publicly display your Information on the Site for an unlimited period of time. You acknowledge that no obligation of any kind shall be attached to such Information and that by submitting or transmitting such Information, no confidential, contractually implied or other relationship is created between you and the Company.

In order to create a better electronic communication, the Company may keep track of patterns of use in the e-mails the Company sends out. The Company notes which links are clicked in its e-mail communications as specific user profile information to know what areas are of most interest to the Company’s opt-in e-mail recipients. The Company may use this Information to better personalize the content and promotions that visitors and mail recipients will see in the Company’s mailings and on the Site.

The Company does not sell, trade, rent or release your personal information (name, e-mail address, postal address, telephone, etc.) to others without your consent.

The Company provides the opportunity to remove Information from the mailing list at any time.

The following option is available for removing Information from the Company’s database and discontinue future online communications: You can e-mail us. Please allow 72 hours for removing Information from the Company’s database.

13. Opinions, Ratings and Pictures

The Company may permit you to post ratings, reviews or otherwise share your opinions in a public manner on this Site. Furthermore, the Company may include opinions that are provocative and arguable. Such opinions are based on the author’s interpretation of information available at the given time and do not necessarily reflect the Company’s view. Moreover, the Company may include pictures that may be understood by users as not entirely appropriate in a particular context. The use of a picture in a particular context is based on the author’s discretion and does not necessarily reflect the Company’s view. The Company may also use your name or screen name associated with your contribution.

The Company does not wish and is under no obligation to verify the content of opinions or the use of pictures on this Site. The liability of the Company for any required accuracy, completeness or defensibleness of opinions and the appropriateness of the use of pictures shall be excluded to the extent permitted by applicable law.

14. Third Party Statements and Quotes

The Company may include statements and quotes of third parties relating to the Company and its subsidiaries. Such statements and quotes are generally labeled as Information provided by third parties. The Company does not wish and is under no obligation to verify the content of third party statements or quotes on this Site. The liability of the Company for the accuracy or completeness of such third party statements and quotes shall be excluded to the extent permitted by applicable law.

15. Event/Sponsoring Information

This Site may include information about events and sponsoring that the Company is supporting or partnering with. Such information may not be accurate. The company is under no obligation to update or alter its information. Therefore, please verify all event and sponsoring information directly with the organizer before taking any steps in reliance to such information on this Site. The Company will not be liable for any costs incurred based on wrong event and sponsoring information on this Site.

16. User Conduct

When accessing or making use of any part of this Site, you may not:

  • post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, profane or otherwise objectionable information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any national or international law;

  • post or transmit any information or software which contains a virus, worm, trojan horse or other harmful component;

  • interfere with the functioning of this Site or restrict or inhibit any other user from using this Site;

  • post, publish, transmit, reproduce, distribute or exploit any information, software or other material obtained through this Site for commercial purposes without the prior written consent of the Company;

  • post or upload content on this Site, in which you don't own the respective rights. You will indemnify the Company for any costs or damages that the Company incurs as the result of any such inappropriate content per the above being uploaded by you.


17. Miscellaneous

If any provision of these Terms of Use is or becomes illegal, void or unenforceable in any country, that will not affect the legality, validity or enforceability in that country of any other provision or in other jurisdiction of that or any other provisions of these Terms of Use.

Certain pages or areas on this Site may contain additional terms, conditions, disclosures or disclaimers (“Additional Terms”). In the event of a conflict between these Terms of Use and the Additional Terms, the Additional Terms will govern for those pages or areas.

18. Applicable Law and Jurisdiction

This Site and these Terms of Use and any claim out or in connection herewith shall be governed by, construed, enforced and performed in accordance with the substantive laws of Switzerland without reference to principles of conflicts of laws. The exclusive place of jurisdiction is Schwyz, Switzerland.

19. Safety information for Swiss Army Knives and Cutlery

Important Safety Information. All knives and implements, including ours, can cause serious injury. Use, sharpen and care for them carefully and responsibly and only for the purpose for which they are intended. For example, never use a knife blade as a pry bar. Keep out of the reach of children and exercise parental supervision at all times.

20. Watches

Your satisfaction with our products and services is our utmost concern and Victorinox Swiss Army, a company belonging to the Victorinox Group, strives to provide a high level of service. By selecting one of our authorized dealers you can be confident of receiving an authentic quality product with the full Victorinox Swiss Army 3 year's limited warranty and the service you expect.

This requires Victorinox Swiss Army to preserve your interests by warning you against unauthorized dealers and internet sales offering timepieces of dubious origin, second hand product and any risk of fraud, particularly relating to counterfeits. Thank you for choosing one of our authorized dealers which you can find at: Store Finder

21. Store Finder and Repair Center

Please note that only the listed stores and repair centers in the different countries are duly authorized by the Company to sell and repair our product

22. Customer ratings and reviews

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Victorinox (the “CRR Service”). To the extent of any conflict between Victorinox's Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service.

By submitting any content to Victorinox, you represent and warrant that:

  • you are the sole author and owner of the intellectual property rights thereto;

  • all “moral rights” that you may have in such content have been voluntarily waived by you;

  • all content that you post is accurate;

  • you are at least 18 years old;

  • use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

  • that is known by you to be false, inaccurate or misleading;

  • that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;

  • that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);

  • that is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;

  • for which you were compensated or granted any consideration by any third party;

  • that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;

  • that contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Victorinox (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Victorinox a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Victorinox's sole discretion. Victorinox reserves the right to change, condense or delete any content on Victorinox's website that Victorinox deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Victorinox does not guarantee that you will have any recourse through Victorinox to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Victorinox reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Victorinox, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Victorinox, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

We will delete your personal data related to product ratings and reviews if you ask us to do so at internet.support@victorinox.com.

Last updated: May 2018

Official Website

All available products and the best browsing experience in one place