Repair Your Victorinox Watch

How to Get Started

If your watch needs repair or maintenance, please send it to our repair center or contact your local retailer. All watches covered by warranty will be repaired and shipped back to you free of charge.

A service charge may apply for repairs or servicing not covered by the warranty.

Send your Watch to the Victorinox Repair Center

Pack up your watch securely (in a cardboard box or bubble mailer) and send it directly to our repair center together with the completed form below.

Heurequal 33 27, Rue Sainte Catherine 33000 Bordeaux +33 5 56 52 45 01 service@heurequal33.com