Questions about Shipping

How much are the shipping costs?

​​​​​​​Shipping is free for orders over 50 CHF. For orders below 50 CHF, we charge a fee of 6.95 CHF for shipping and handling costs within Switzerland and Liechtenstein. Returns are free of charge for you.

Can I send my order to a deviating delivery address?

​​​​​​​We will deliver to any desired address in Switzerland and Liechtenstein. A delivery address that deviates from your home address is not a problem. You can also specify your office address.

When can I expect delivery of my order?

If not otherwise stated for the respective product, our shipping partner will usually deliver your order within 3-5 working days to your selected address in Switzerland. Please note that weekends and holidays will affect the delivery time.

Please note that personalized products might take 1 or 2 days longer to ship. Victorinox will do its best to meet the published delivery times, however, is not liable for any changes. Delivery time may change without prior notice. Please note that Victorinox cannot offer an express delivery service for personalized products.

How can I monitor the status of my shipment?

In the shipping confirmation, you will find the package number that you can use to track the shipment via Schweizerische Post AG shipment tracking. Registered customers will find a link to the order tracking number under "My Orders".