We are happy to answer your questions

Before you contact us via e-mail, we recommend that you visit our Service section.

Do you have a question regarding one of our products? Please check out the Product Support section, where you will find answers to the most frequently asked questions about our Swiss Army Knives, Household and Professional Knives, Watches, Travel Gear, Apparel and Fragrances products.

To find a service/repair center nearby, please use our Repair Center Finder.

For all other questions, please contact us via the contact form below.

We’re also happy to answer your questions on the phone.

Swiss Army Knives, Cutlery, Watches, Apparel and Fragrances Customer Support:
Victorinox Swiss Army Inc.
7 Victoria Drive
Monroe, CT 06468
Tel. 1-800-442-2706
(Mon - Fri 09:00 am - 5:00 pm EST)

Travel Gear Customer Support:
Victorinox Travel Gear
13890 Corporate Woods Trail
Bridgeton, MO 63044 U.S.
Tel. 1-888-658-0717
(Mon - Fri 08:00 am - 4:00 pm CST)

*All repairs being dropped off at the Bridgeton, MO facility must be accompanied with a preprinted Repair Order Packing Slip.

To get a Repair Order Packing Slip:
- Go to service.swissarmy.com
- Log in your repair information
- Print the Repaid Order Packing Slip

Business partner inquiries:
Victorinox Swiss Army Inc.
7 Victoria Drive
Monroe, CT 06468 

CANADIAN INQUIRIES ONLY

Swiss Army Knives, Cutlery, Watches, Fragrance and Apparel Customer Support:
Tel. 800-665-4095

Travel Gear Customer Support:

Contact

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