Contact Us

We are happy to answer your questions

Before you contact us via e-mail, we recommend that you visit our Service section.

Do you have a question regarding one of our products? Please check out the Product Support section, where you will find answers to the most frequently asked questions about our Swiss Army Knives, Household and Professional Knives, Watches, Travel Gear and Fragrances products.

To find a service/repair center nearby, please use our Repair Center Finder.

If you haven't found what you were looking for, please contact our local subsidiaries directly or contact Victorinox Headquarters via the contact form below.


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Victorinox Japan Inc.
3-18-5, Nishi-Azabu,Minato-ku, 
Tokyo 106-0031
Telephone: +81-3-3796-0951
Fax: +81-3-3796-0950
Access (Google Maps)

Founded: January 6, 1993

Capital:490 million yen

CEO Victorinox : Carl Elsener
President, Victorinox Japan: Yosuke Nishikawa

Employees: 94

Products [Victorinox]:
Swiss Army Knives
Travel & Business Gear

Join Organizations: Swiss Chamber of Commerce and Industry in Japan (SCCIJ)

Bank: Bank of Mitsubishi UFJ

(as of August 2019)