Terms and Conditions

These terms and conditions (“Terms of Use”) apply to this website and other websites operated by Victorinox AG, its brand pages on third party platforms (e.g., Facebook and YouTube) and any applications that are accessible from or used on such websites and operated by Victorinox AG or a third party entrusted by Victorinox AG (collectively, “Victorinox Websites”). Please read these Terms of Use carefully before using the Victorinox Websites. Your use of the Victorinox Websites is subject to your agreement to these Terms of Use. Separate terms and conditions may be provided on some sections on the Victorinox Websites. Please also read these terms carefully. Your use of such sections is also subject to your agreement to these separate terms. Please note that, by using the Victorinox Websites, you agree to these Terms of Use. If you do not agree to these Terms of Use, please refrain from using the Victorinox Websites.

The Victorinox Websites are owned and operated by Victorinox AG (“Company”), an entity incorporated in Switzerland. These Terms of Use are subject to amendments and changes without your approval. Ensure to check these Terms of Use, since any updated version applies at any time.

1. User Responsibility

Please use the Victorinox Websites at your own responsibility.

2. General Disclaimer

While the Company uses reasonable efforts to include accurate and up to date information on the Victorinox Websites, the Company makes no warranties with respect to the contents of these sites. The Company or each of its group companies, including Victorinox Japan Co., Ltd., does not assume legal liability for any content of the Victorinox Websites.

Please also check any disclaimers separately posted on the Victorinox Websites.  

3. Intellectual Property Rights

Cross & Shield, Victorinox® and Swiss Army® are registered trademarks of the Company or Victorinox group companies. The Company reserves copyrights to images of the products used on the Victorinox Websites and any and all contents of the Victorinox Websites, excluding those belonging to any third party, which may not be copied, reproduced, posted, transmitted, modified or distributed, in whole or in part, in any form.

4. Links

The links from the Victorinox Websites to other websites operated by a third party may be provided for your information and convenience only. The Company does not assume any legal liability or responsibility for any content of such third party websites or for any damages or loss you may suffer in connection with your access to any third party website linked from the Victorinox Websites. Please access any website linked from any of the Victorinox Websites at your own responsibility.

5. Cookies and Google Analytics Disclaimer

The Company uses cookies to improve your experience of the Victorinox Websites. A cookie is a small amount of data is stored on your computer (or any other devices that can access the Internet, such as smartphones or tablets) by your browser when you access to the Victorinox Websites. A cookie usually contains the name of the website the cookie was sent from, the duration of the cookie (how long it will be stored on your device) and a randomly generated number. Cookies allow the Company to compile anonymous, aggregated statistics in order to understand how you use the Victorinox Websites and to help the Company improve the structure or content of the Victorinox Websites. The Company cannot identify you personally from this information.

The Victorinox Websites use Google Analytics, a web analytics service of Google Inc. ("Google"). Google Analytics uses so-called “cookies”, which are stored on your computer, making it possible to analyze how you use the Victorinox Websites. Information generated by cookies concerning the use of the Victorinox Websites (including your IP address) is transferred to a Google server in the USA where it is also stored. Google offers services to process this data to evaluate your use of the Victorinox Websites and compile reports about the Victorinox Websites’ activities on behalf of the Company. Google or any party using user data on behalf of Google will also forward this data, if applicable, to third parties, insofar as this is legally required. Under no circumstances will Google use your IP address in connection with other data supplied by Google.

You can prevent Web cookies from installing by adjusting your browser settings. However, please be informed that in this case you may not be able to make full use of all functions available on the Victorinox Websites. By using the Victorinox Websites, you agree to Google’s analysis of your data acquired as previously described, and for the purpose previously mentioned. As a user of the Victorinox Websites, you hereby agree that the operators of the Victorinox Websites and their contractors will not be required to assume legal responsibility for the collection, processing or provision of the above-mentioned data.

6. Privacy policy statement for the use of Facebook plugins (“Like” button)

Social plugins from the social media network, Facebook, are integrated on the Victorinox Websites. The associated services are provided by Facebook Inc. (“Provider”). You can identify the Facebook plugins by the Facebook logo or the “Like” button on the Victorinox Websites. Facebook is operated by Facebook Inc., located at 1601 South California Avenue, Palo Alto, CA 94304, USA. For an overview of Facebook plugins, please visit: http://developers.facebook.com/docs/plugins/

The plugin tells the Provider that your IP address has visited the Victorinox Websites. If you click the Facebook “Like” button on any of the Victorinox Websites while you are logged into your Facebook account, the Provider can link your access information with your Facebook account. If you use any of the plugin functions (e.g. clicking the “Like” button or leaving a comment), this information will also be transmitted by your browser directly to the Provider.

The Company does not assume any legal responsibility for the content of the transferred data and for how the Provider uses it. For more information regarding the collection and use of the data by the Provider as well as available rights and remedies in such situation to protect your privacy, please refer to the Provider’s privacy policy. If you do not want the Provider to be able to assign your visit to the Victorinox Websites to your Facebook user account, you need to log out of your Facebook user account before visiting the Victorinox Websites.

7. YouTube

The Victorinox Websites may contain embedded videos on YouTube or other such websites. In this case, you can access YouTube directly from the embedded videos. YouTube is a service offered by Google Inc. Please refer to the privacy policy information at YouTube for details about the purpose and scope of data collection and use by Google as well as your rights and privacy setting options as a YouTube customer.

8. Privacy and Data Protection

You agree that your use of the Victorinox Websites will result in the Company’s collection and management of your personal data. The Company’s Privacy Policy provides the basis for the Company’s use of personal data. By using the Victorinox Websites, you agree to the terms of the Privacy Policy of the Company.

9. Submissions to the Victorinox Websites

Copyrights and other legal rights to all contributions, including but not limited to, all notes, suggestions, creative ideas, graphics, comments, announcements, lists, data, concepts and other information (collectively, “Information”), that you send, disclose, submit or offer to the Victorinox Websites by e-mail or other means shall become the property of the Company.

10. Use of E-mail Communications (tracking links clicked)

In order to create a better electronic communication, the Company may keep track of patterns of use in the e-mails the Company sends out. The Company notes which links are clicked in its e-mail communications as specific user profile information to know what areas are of most interest to the Company’s opt-in e-mail recipients. The Company uses this Information to better personalize the content and promotions that visitors and mail recipients will see in the Company’s mailings and on the Victorinox Websites.

11. Opinions and Ratings

The Company may permit you to post ratings, reviews or otherwise share your opinions on the Victorinox Websites. However, they do not necessarily reflect the Company’s or its group companies’ view.

12. Third Party Statements and Quotes

The Victorinox Websites may include statements and quotes of third parties. In this case, such statements and quotes are generally labeled as information provided by third parties.

13. Event/Sponsoring Information

The Victorinox Websites may include information about events and sponsoring that the Company and its group companies are supporting or partnering with. Please verify at your own responsibility details of such event and sponsoring information directly with the organizer.

14. Prohibited Acts

When accessing any part of the Victorinox Websites, you may not:

  • engage in any activity that is in conflict with law;
  • post or transmit any information or software which contains a virus, worm, trojan horse or other harmful component or any other act that interferes with the functioning of the Victorinox Websites or restricts any other user from using the Victorinox Websites;
  • post, publish, transmit, reproduce, distribute or exploit any information, software or other material obtained through this Site for commercial purposes without the prior written consent of the Company;
  • post or upload content on the Victorinox Websites, in which you don't own the respective rights. You will assume responsibility to compensate any damages that the Company incurs as the result of any such illegal uploading.

15. Miscellaneous

If any provision of these Terms of Use is or becomes void or unenforceable in Japan, that will not affect the validity or enforceability of any other provisions of these Terms of Use.

Certain pages on the Victorinox Websites may contain additional terms, conditions, disclosures or disclaimers (collectively, “Additional Terms”). In the event of a conflict between these Terms of Use and the Additional Terms, the Additional Terms shall prevail.

16. Applicable Law and Jurisdiction

This Site and these Terms of Use and any claim out or in connection herewith shall be governed by, construed, enforced and performed in accordance with the substantive laws of Switzerland without reference to principles of conflicts of laws. The exclusive place of jurisdiction is Schwyz, Switzerland.

17. Safety information for Swiss Army Knives and Cutlery

All knives and implements, including Victorinox products, can cause serious injury if used incorrectly. Use them for their intended purpose and implement daily maintenance (e.g., never use a knife blade as a pry bar). Keep them out of the reach of children and exercise parental supervision at all times.

18. Watches

Your satisfaction with our products and services is the utmost concern of the Victorinox group. Our authorized dealers provide you with a three-year warranty for Victorinox products.

19. Store Finder and Repair Center

Please visit the Victorinox Websites for information regarding stores and repair centers duly authorized by the Company and Victorinox group companies.

20. Customer ratings and reviews

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Victorinox (“CRR Service”). To the extent of any conflict between Victorinox's Privacy Policy and these Terms of Use, these Terms of Use shall prevail.

By submitting any content to Victorinox, you represent and warrant that:

  • you are the sole owner of the intellectual property rights included in such content;
  • you waive all moral rights relating to such content;
  • all content that you post is true and accurate;
  • you are at least 18 years old; and
  • use of the content you supply does not violate these Terms of Use and will not cause damage to any third party.

You further represent and warrant that you shall not submit any content:

  • that is known by you to be false, inaccurate or misleading;
  • that infringes any third party's copyright, patent, trademark, trade secret or rights of publicity or privacy;
  • that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • that is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • for which you were compensated or granted any consideration by any third party;
  • that includes any information that references other websites, addresses, email addresses, contact information or phone numbers; or
  • that contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree that you are obliged to indemnify and hold the Company, Victorinox group companies, Bazaarvoice, Inc., other service vendors, and their officers and employees, harmless from all legal liability arising out of a breach of your representations and warranties set forth above.

The Company and Victorinox group companies reserve the right to change or delete any content on the Victorinox Websites that we deem, in our sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The Company and Victorinox its group companies do not guarantee your right to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, the Company and Victorinox group companies reserve the right to remove or refuse to post any submission for any reason. You acknowledge that you are responsible for the contents of your submission. None of the contents that you submit shall be subject to any obligation of confidence on the part of the Company or any of Victorinox group companies. By submitting your email address in connection with your rating and review, the Company and Victorinox group companies may use your email address to contact you for administrative purposes.

Last updated: March 2016