Service

Victorinox guarantees that its products meet the highest standards in all areas and quality is never compromised. Should you need assistance with your product, Victorinox offers accessible help wherever you are.

Whether you are on the move or need a fast service on a minor defect, our Flagship stores offer a repair service to satisfy your needs. For further product repairs please locate your nearest service center.

Contact us via form

If you haven’t found what you were looking for, please contact our local subsidiaries directly or contact the Victorinox Headquarters via the contact form

Upload document or photo

Max 4 MB of a PDF or image (jpeg, png) file can be uploaded

Contact us via phone

Victorinox Japan Inc. 3-18-5, Nishi-Azabu,Minato-ku, Tokyo 106-0031 Telephone: +81-3-3796-0951 Fax: +81-3-3796-0950 Access (Google Maps)

Founded: January 6, 1993

Capital: 490 million yen

Representative: CEO Victorinox : Carl Elsener President, Victorinox Japan: Yosuke Nishikawa

Employees: 94

Products [Victorinox]: Swiss Army Knives Cutlery Watches Travel & Business Gear Fragrances

Join Organizations: Swiss Chamber of Commerce and Industry in Japan (SCCIJ)

Bank: Bank of Mitsubishi UFJ

(as of August 2019)