Service

Repair Service

If your Victorinox product needs repair or maintenance, please send it to our repair center or get in touch with your local retailer. All products under warranty will be repaired and shipped back free of charge. A service charge may apply for repairs or services which are not covered by the guarantee.

Spare Parts and Accessories

If you need to replace a used part or customize your product with an accessory, please click here to discover our range of spares and accessories available online. You can also find out how to get them from your local retailer.

Online Orders

If you have any questions or need help with your order, please refer to our FAQ section or contact us.

Press, Business Partners, General Enquiries

If you have a general question, a press enquiry, or wish to become a business partner, please complete our contact form.

Corporate Gifts

Create customized gifts with our easy-to-use configurator tool. Choose from four product categories: Swiss Army Knives, Cutlery, Watches and Travel Gear.

Find quick answers to common issues here: