Swiss Army Knives Product Support

Care Tips

Swiss Army Knives Service Center

If your knife/tool needs repair, please get in contact with your local retailer or send it well packed together with this document directly to our repair department in Ibach-Schwyz.

Please note that our repair department will be closed during our Christmas Holidays from 22nd December 2018 until 6th January 2019. In this time no repair will be done. During this period our customer service team is operating with reduced capacity, and delays in responding to your message can occur. Thank you for your understanding! Merry Christmas and a Happy New Year!

Victorinox AG Reparaturen-Abteilung Messer

Lifetime Warranty

Victorinox AG guarantees all knives and tools to be of first class stainless steel and also guarantees a life time against any defects in material and workmanship (save for electronic components 2 years). Damage caused by normal wear and tear, misuse or abuse are not covered by this guarantee.


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