Q. Where can I purchase Victorinox Swiss Army Cutlery?
A. You can purchase Victorinox Swiss Army Cutlery right here on our website. We have a vast assortment of the best quality knives. Click here to shop now. You can also find your local store by clicking here.
Q. How do I take care of Victorinox Swiss Army cutlery - Can they be put into the dishwasher?
A. We do not recommend that the knives go into the dishwasher. The heat and the agitation are harmful to fine knives and can scratch the inside of your dishwasher. Rosewood handled knives are all natural products. They should be hand washed, wiped and dried after each use. They will weather naturally over time.
Q. How do I use a sharpening steel?
A. Hold the steel in your left hand and the knife in your right hand, with the cutting edge toward you. Lay the blade on top of the steel, then raise the back of the knife 20 degrees. Note how this angle looks and feels, it should be maintained throughout the steeling procedure. Now, place the heel of the blade at the tip of the steel. Using light pressure, draw the edge across the steel in a sweeping, curved motion until the tip of the blade points toward the handle and guard of the steel. Imagine yourself cutting into the steel as if you were shaving off a thin slice. Next, position the blade under the steel and repeat the stroke to sharpen the other edge bevel. Always give each side an equal number of strokes and always maintain the 20 degree angle. We also have hand held sharpeners available on our website in our Cutlery section, this hand held device only requires two swipes of the blade through the sharpener to re-sharpen the edge of your blade.
Q. What about the edge you are famous for?
A. All of our kitchen and professional cutlery are professionally conical ground on the full length of the blade, as well as crosswise. This unique taper grinding provides optimum edge shape for sharpness and minimal resistance while cutting. All edges are tested by laser to ensure optimum cutting power and durability.
Q. What does NSF mean on the blade?
A. The NSF mark is a certification of quality assurance and hygienic design. The National Sanitation Foundation mark is proudly carried on all our blades with a fibrox or nylon handle and assures you of quality and assurance to use in a commercial environment. Look for this mark. Realize that most manufacturers do not carry this seal!
Q. What is the warranty for cutlery products?
A. Victorinox products carry a lifetime guarantee against manufacturer's defects. Should your product be damaged or need repair, please send it via registered mail to the address below. We will examine the condition of the product, acknowledge receipt and advise you of our repair or replacement policy. For additional information, please call our Consumer Department at 800-442-2706. Products should be sent to: Victorinox Swiss Army, 7 Victoria Drive ,Monroe CT 06468. If your cutlery knife needs replacement there is a $10.00 replacement fee upon shipment of the replacement item.
Q. What is the purpose of each section of a knife?
Click here to view a diagram that shows the anatomy of a knife.
Q.What materials go into Victorinox Swiss Army Knives to make them so high quality?
Click here to see an overview of what our knives are made of and what tests they need to pass.
Q. How do you clean your Victorinox Swiss Army knife
Click here for deatiled instructions on how to properly clean your swiss army cutlery
Q. How do I resharpen my knife?
Click here for an overview on how to properly sharpen your swiss army cutlery
Q. Where is Victorinox Swiss Army Cutlery Made?
Click here for an overview on where our products are made
Victorinox Swiss Army believes sustainability is important to the manufacturing process. Watch how Victorinox Swiss Army achieves production of it's products while incorporating environmentally friendly practices. Click here to watch now.
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