Contact

Have a question or comment? Please see the contact information below according to the product category you are inquiring about. If your inquiry requires a response, one of our Customer Support Representatives will contact you directly.

Swiss Army Knives, Cutlery, Timepieces, Fashion and Fragrances Customer Support
Victorinox Swiss Army Inc.
7 Victoria Drive
Monroe, CT 06468

click here to submit your query for these product categories.

Customer Support Phone: 1-800-442-2706

Customer Support Hours:
Monday-Friday: 9:00 am - 5:00 pm EST

Days Closed:

President's Day	February 20, 2012
Memorial Day	May 28, 2012
Independence Day	July 4, 2012
Labor Day	September 3, 2012
Thanksgiving Day	November 22, 2012
Day after Thanksgiving	November 23, 2012
Day before Christmas	December 24, 2012
Christmas Day	December 25, 2012

We will begin shipping on the following business day after a closure.

Travel Gear Customer Support
Victorinox Travel Gear
2047 Westport Center Drive
Saint Louis, MO 63146

click here to submit your query for the Travel Gear product category.

Customer Support Phone: 1-888-658-0717
Customer Support Email: service@trggrp.com

Customer Support Hours:
Monday-Friday: 8:00 am - 6:00 pm CST

Canadian Inquiries Only
Swiss Army Knives, Cutlery, Timepieces, Cutlery and Fashion
Customer Support Phone: 800-665-4095
Customer Support Email: repairs@swissarmy.ca or general@swissarmy.ca

Canadian Inquiries Only

Travel Gear
Customer Support Phone: 877-717-7466
Customer Support Email: info@victorinox.ca