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Contact

Have a question or comment?  Please see the contact information below according to the product category you are inquiring about.  If your inquiry requires a response, one of our Customer Support Representatives will contact you directly.

HOLIDAY SHIPPING SCHEDULE:
The below chart indicates the last day to place your order in order to receive in time for Christmas via shipping method:

Shipping MethodOrder Placement Date
GROUND12/15/2014
3-DAY12/18/2014
2-DAY12/19/2014
OVERNIGHT12/21/2014


Please refer to www.fedex.com to view your tracking information.

Swiss Army Knives, Cutlery, Timepieces, Fashion and Fragrances Customer Support
Victorinox Swiss Army Inc.
7 Victoria Drive
Monroe, CT 06468

click here to submit your query for these product categories.

Customer Support Phone: 1-800-442-2706

Customer Support Hours:
Monday-Friday: 9:00 am - 5:00 pm EST

Days Closed:

New Years DayJanuary 1, 2014
President's DayFebruary 17, 2014
Memorial DayMay 26, 2014
Independence DayJuly 4, 2014
Labor DaySeptember 1, 2014
Thanksgiving DayNovember 27, 2014
Day after ThanksgivingNovember 28, 2014
Christmas DayDecember 25, 2014
Day After ChristmasDecember 26, 2014

 

We will begin shipping on the following business day after a closure.

 

 

Travel Gear Customer Support
Victorinox Travel Gear
2047 Westport Center Drive
Saint Louis, MO 63146

click here to submit your query for the Travel Gear product category.

Customer Support Phone: 1-888-658-0717
Customer Support Email: TRAVELGEARSERVICE@SWISSARMY.COM

Customer Support Hours:
Monday-Friday: 8:00 am - 6:00 pm CST

Canadian Inquiries Only
Swiss Army Knives, Cutlery, Timepieces, Fragrance and Fashion
Customer Support Phone: 800-665-4095
Customer Support Email: repairs@swissarmy.ca or general@swissarmy.ca

 

Canadian Inquiries

Travel Gear

Customer Support Phone: 1-888-658-0717
Customer Support Email: TRAVELGEARSERVICE@SWISSARMY.COM

Customer Support Hours:
Monday-Friday: 8:00 am - 6:00 pm CST